Pursuant to the Australian Consumer Laws (ACL) refunds will only be given if the below criteria has been met:
* Colour Me Bronze Tanning Academy is unable to deliver a course for which a learner has paid fees; or
* The learner has paid to Colour Me Bronze Tanning Academy an amount greater than the course fee(s) as advertised at the time of enrolment; or
* The learner is otherwise entitled to a refund pursuant to the ACL.
Colour Me Bronze Tanning Academy is legally required to abide by conditions of approval to deliver courses online; these conditions are enforced by regulatory agencies and are subject to change. Regulatory requirements and changes are outside Colour Me Bronze Tanning Academy's control.
Notwithstanding a learner's rights under the ACL, refunds cannot be given for any of the following alternative reasons not prescribed as grounds for a refund under the ACL:
* Failure to review and consider all information presented on the Colour Me Bronze Tanning Academy's website prior to enrolment
* Change of mind
* Incorrect choice
* Change of circumstances
* Financial hardship
* If you make a payment but want or have seen a different price elsewhere
* Unwillingness or inability to comply with the requirements of a relevant course
* Employer or organisation not accepting a government recognised course
* Academic or general misconduct
Where a refund is not required by the ACL, refunds will not be provided unless requested within ninety (90 days) of the payment being made.
Where it is proven that a learner has paid to Colour Me Bronze Professional an amount greater than the course fee(s) as advertised at the time of enrolment, Colour Me Bronze Tanning Academy will refund to the learner the amount which is the difference between the advertised course fee and the amount paid by the learner.
Where regulatory changes have impacted course conditions and/or requirements so as to cause learners loss or disadvantage, learners may not be entitled to a refund. Colour Me Bronze Tanning Academy will inform learners of the nature of the changes, and of any changes to course requirements and/or conditions, including timeframes and teach out or transition provisions. As any loss or disadvantage to the learner is not caused by Colour Me Bronze Tanning Academy directly, there are no grounds for granting a refund.